Business and Financial Services

Colorado State University

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Webster-Barnes Student Loan

Location: 1st Floor Howes Street Business Center    Mailing Address: 6024 Campus Delivery, Fort Collins,CO 80523-6024   Physical Address: 555 S Howes St, 1st Floor

Business Hours:

8:30 AM - 4:30 PM M-F

Contact Information

Phone: (970) 491-6467
Fax: (970) 491-2452

Pile of Cash with Cap


Be a Smart Borrower

  • Keep all your loan documents! This simple piece of advice is one of the most important. You will have problems later if you can not find your promissory note, can not remember what type of loans you received or do not know who you are supposed to repay or how you go about postponing (deferring) repayment if you should have financial difficulties. Keep a file of all documents connected with your loans from the time you first get a loan, so you will always have what you need in one place. Then, you will not be confused about what you are supposed to do or who you are supposed to contact if you have questions.
  • Whenever you talk to your lender or loan servicer, keep a record of the person you talked to, the date you had the conversation, and what was said. If you send letters, always include your loan account number, and keep copies of those letters (and the responses you receive) in your file. That way, you will know who said what and when, which can help you avoid problems and misunderstandings.
  • Notify your school and/or loan holder in writing if you move, change your name or Social Security Number or reenroll in school. You must ensure your loan holder will not lose track of you. If that happens, you could miss payments and become delinquent (late). Also, your loan could be sold, and you won’t know who has it or where to send payments because you could not be notified. WE DON'T KNOW YOU MOVED OR ARE GOING TO SCHOOL SOMEPLACE ELSE UNLESS YOU TELL US!
  • Ask questions if there is something you do not understand or if you are having trouble making payments. Do not wait until things become too tough—ask for help from your loan holder or loan servicer right away!

Student Loan Holds

There are two types of Student Loan Holds.
A Student Loan Hold (SLN Hold) is placed on past due Perkins and HPL student loan accounts. This hold restricts your access to many University services including registration, release of official transcript, and receipt of diploma.
To remove your hold, you must bring your account current. Once your student loan account is current, contact Student Loans Receivable at (970) 491-6467 to remove your hold.

Student Loan Exit Hold (SLNE Hold); Federal regulations require Perkins and HPL borrowers who graduate, withdraw, fall below half-time enrollment to complete an Exit Interview Session.
To complete your Exit requirement stop by 555 S. Howes St., Room 110, call (970) 491-6467 to request a packet, or email us a request at (include your name and student ID #). Once we receive the completed Exit Packet and it is accepted by our office, we will remove your Exit Hold. This hold restricts your access to many University services including release of an official transcript and receipt of diploma.

Student Loan Privacy Policy (FERPA)

Under the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99), a Federal law that protects the privacy of student education records, Colorado State University Student Loans Receivable Office may only disclose student loan account information directly to the borrower of the student loan. If you, the borrower, would like to allow another person access to your student loan account information, then you must send a signed letter to CSU Student Loans Receivable Office authorizing the individual access to your student loan account.

FERPA Release Form
For more information about FERPA please see the Department of Education, Privacy Policy (FERPA)

Student Loan Tax Credit Information

The Taxpayer Relief Act of 1997 and the Economic Growth and Tax Relief Reconciliation Act of 2001 contain provisions relating to interest payment deductions on qualified education loans. Colorado State University will send eligible borrowers a letter and a 1098E form listing the amount of interest you paid for each tax year.*

Colorado State University staff does not provide tax advice. We urge you to learn more about these tax credits by consulting with your tax advisor.

*In mid-January of each year, borrowers who paid at least $5.00 and up to $599.99 in interest for the prior calendar year will receive an "FYI" letter stating the amount. ONLY borrowers who paid $600.00 or more in interest during the prior calendar year will receive an actual 1098E tax form.

State Your Purpose

Call CSU: 970.491.6444 | Visit: | CSU is an Affirmitive Action, Equal Opportunity Employer
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