Business and Financial Services

Colorado State University

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Student Loan Exits

Location: 1st Floor Howes Street Business Center    Mailing Address: 6024 Campus Delivery, Fort Collins,CO 80523-6024   Physical Address: 555 S Howes St, 1st Floor

Business Hours:

8:30 AM - 4:30 PM M-F

Contact Information

Phone: (970) 491-6467
Fax: (970) 491-2452

Pile of Cash

Exit Interview Information


Why do I have to complete an Exit Interview?

You are required by Federal regulations to complete an Exit Interview with Colorado State University when you graduate, withdraw, or drop below half-time enrollment status. If you have additional federal loans you will need to complete the online exit counseling for those loans as well.

What is an Exit Interview?

An Exit Interview is an informational session about the repayment of your Federal Perkins or Health Porfessions Student Loan. At this session you will receive a Truth-in-Lending Statement and an Exit Questionnaire to complete and sign, along with copies for your files. You will have an opportunity to ask questions about your Perkins and/or Health Porfessions Student Loan, your eligibility for deferment or cancellation benefits, and your obligation to pay back your loan now that you are no longer enrolled at Colorado State University or another institution of higher education.

How do I fulfill my Exit Interview requirement?

To fulfill your Exit requirement, please do one of the following;

  • Exit Session: Attend one of the group Exit Sessions for graduating borrowers. Sessions are conducted approximately three weeks before Spring and Fall commencement. Borrowers will receive an email at their rams CSU email address regarding specific times and locations for the sessions.
  • Walk-In:
    Stop by the Accounts Receivable Office located on the 1st floor of 555 South Howes St, Monday through Friday during regular business hours.
  • Email or Call Us:
    You may email the CSU Student Loans Office or Call us at 970-491-6467 and request that we mail or email your Exit Paperwork. If you email us, please be sure to include your student ID, first and last name, middle initial, address, and phone number.

How long does it take to complete the Exit Interview?

Generally, Exit Sessions last about 30 to 45 minutes and it takes between 5-10 minutes to complete the paperwork for your Exit Interview requirement.

I have a Student Loan Exit Hold, How do I remove this hold?

To remove your Student Loan Exit Hold follow the instructions listed above on "How do I fulfill my Exit Interview requirement". Student Loan Exit Holds restrict release of official transcripts and diploma.

General Overview

For a general overview of the Perkins and/or Health Professions Loan, please view the Exit Session Presentation. For specifics regarding your individual loan and circumstances, please contact our office.

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